Action Plans

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Rochester Public Library

2017 Action Plans

 

 

 

 

 

 

View/Download the 2017 Action Plans document (in PDF form) 

 

Goal 1:  Grow Literacy and the Ability to use Library and Information Resources

Initiative A:  Children start school ready to learn to read and write.

Library Service Response – Create and Nurture Young Readers:  Growing Early Literacy

Objectives:

  • Parents understand the five early literacy practices
  • Children have more access to Library resources where they are (outreach)
  • Community groups working on early literacy have enhanced collaboration with the Library

Actions:

Timeline

Active involvement in Cradle to Career Initiative

Ongoing

Provide bookmobile services that target (using the Matrix process) neighborhoods where there are barriers for children using the main library.

Ongoing

All collection actions moved to 1 place – under Goal 2, Initiative A 

Provide outreach storytime services to daycares and preschools.

Ongoing

 

Goal 1:  Grow Literacy and the Ability to use Library and Information Resources

Initiative B:  Community members’ basic literacy needs are addressed

Library Service Response – Learn to Read and Write:  Growing Youth and Adult Literacy

Objectives: 

  • Collaborate with community resources to fill literacy gaps

Actions:

Timeline

Strengthen and expand the Rochester Reading Champions program


December 2017

 

Goal 1:  Grow Literacy and the Ability to use Library and Information Resources

Initiative C:  Information seekers get answers through greater assistance and relevant education

Library Service Response – Information Literacy:  Empowering Information Seekers

Objectives: 

  • Library uses resources more efficiently to provide time intensive assistance

Actions:

Timeline

Provide ongoing digital literacy training, continue to identify community need and further identify library’s role.
Increase number of drop ins and one on ones and expand content offered. Look at volunteers and UMR students to support this expansion.

Ongoing

Implement the decisions of the bookmark process improvement team to improve patron access to readers advisory information.

December 2016

Explore and implement one improvement to the website and/or catalog to meet the patrons’ need for information at the time of that need. (Example, Discovery)

December 2017

Explore NCIP, SIP2, Web Services and other ways of expanded cooperation between the SELCO and RPL systems.

December 2017

Review patron profiles to ensure profile restrictions are meeting patron needs  March 2017

 

Goal 1:  Grow Literacy and the Ability to use Library and Information Resources

Initiative D:  Students will have enhanced opportunities to help them succeed in school and beyond

Library Service Response – Succeed in School:  Developing Successful Learners

Objectives: 

  • Library staff understand what students need to be successful
  • Library collaborates with youth serving organizations
  • Students have increased awareness of Library services and opportunities
  • Students build life and learning skills

Actions:

Timeline

All collection actions moved to 1 place – under Goal 2, Initiative A

Goal 2:  Engage the Community

Initiative A:  Community members increase engagement through interactive programming and partnerships

Library Service Response – Satisfy Curiosity & Stimulate Imagination:  Supporting Lifelong Learning & Leisure

Objectives: 

  • Customers get material they want in the format they want and in a timely way
  • People engage in new programs that allow them to share knowledge and passion
  • Library increases collaboration with community resources

Actions:

Timeline

Find ways to engage the community with their knowledge and passions; Develop strategies and implement

Ongoing

Create and execute a programming plan for the BookBike and ArtCart in 2017.

Ongoing

Finish planning and implement oral and visual histories in partnership with the Olmsted County History Center

December 2017

Provide collections and resources to meet the needs of parents and their caregivers, students and the educational, informational, and recreational needs of citizens.

Ongoing

The wellness corner will add 3 new partners to provide health/wellness information to community residents. The existing partnerships will be maintained and will explore area of possible expansion, especially to cultural minorities through translated materials or classes in other languages.


December 2017

 

Goal 2:  Engage the Community

Initiative B:  Individuals feel part of the community through inclusion and connection

Library Service Response – Know Your Community:  Connecting Neighbors

Objectives: 

  • Library becomes a community connection center
  • Increased opportunities for people to connect  and engage with others

Actions:

Timeline

Increase community connections and access to books through Neighbors Read Mini-Library programming and support

  • Continue to support mini-libraries by providing access to free books.
  • Expand program to a new target audience.

December 2017

Implement Service Enterprise action plans to better engage volunteers throughout the library.

Ongoing

Offer LGBTQ Safe Space training to community partners and other organizations.

Ongoing

Goal 2:  Engage the Community

Initiative C:  Community members increase participation in and awareness of citizenship rights and responsibilities

Library Service Response – Be an Informed Citizen:  Increasing Civic Engagement

Objectives: 

  • People find information and support for citizenship

  • New community members are more engaged in community

 

Actions:

Timeline

Research the Board of Immigration Appeals Recognition and Accreditation (BIA R&A) process to explore the feasibility of providing services to the immigrant population with completing USCIS forms etc.

December, 2017

 

Goal 2:  Engage the Community

Initiative D:  Community members have expanded opportunities for creative expression and innovation

Library Service Response – Express Creativity:  Innovating Our Future

Objectives: 

  • The Library increases dedicated space to express creativity and display work
  • New programs and forums identified to express creativity and innovation

Actions:

Timeline

Explore targeted outreach to students at Gage and Riverside Community Schools

December 2017

MakerSpace:  expand MakerSpace activities to include Creative Writing.  Continue to develop relationships with Rochester’s creative community and encourage use of the MakerSpace and expand programs offered to the community by the community.

Continue to explore the needs of the creative community and how the library can facilitate connections and creative activities.

December 2017

Expand facilities for preserving, capturing and digitizing multiple formats.

 

Goal 3:  Build Infrastructure to Meet Community Needs

Initiative A:  Community members have access to space to meet community needs as defined by the rest of the strategic plan

Library Service Response:  All

Objectives: 

  • The library has space to fulfill the strategic plan

Actions:

Timeline

Advocate for building expansion

Ongoing

Implement advocacy efforts between RPL, Foundation and Friends

Ongoing

Maintain aging infrastructure and upkeep required by increased usage.

Ongoing

 Continue to advocate for an additional full-time Custodian to support expanded library usage.  May 2017
 Develop contingency plan for possible equipment failure of chiller and building automation system.  September 2017
 Upgrade the cooling in the server room so that it can function as a standalone system without the main chiller  September 2017

 

Goal 3:  Build Infrastructure to Meet Community Needs

Initiative B:  Community and staff access the digital world utilizing the latest technology

Library Service Response – Connect to the Online World:  Bridging the Digital Divide

Objectives: 

  • Patrons have more opportunity to utilize computers
  • Patrons and staff have increased access to the latest and greatest technology

Actions:

Timeline

Actively maintain automation infrastructure to reflect current technology based on the needs of users and staff.

Ongoing

Pilot mobile hotspot checkout

12/31/2017

Continually evaluate BLUEcloud cataloging option in Technical Services as their services change to better meet our needs.

12/31/2017

 IT Integration  Multi-year
 BLUEcloud Circulation for Bookmobile  12/31/2017

Goal 3:  Build Infrastructure to Meet Community Needs

Initiative C:  The community understands the benefits of the library and its services, and the community has confidence in the library’s stewardship and effectiveness

Library Service Response – All

Objectives:

  • Students have better awareness of Library services
  • Community members have improved awareness of opportunities at the Library

Actions:

Timeline

Implement Marketing Action Plans

December 2017

Review at least one process for increased efficiency and effectiveness

December 2017

Provide adequate funding for core services

December 2017

Create logic models for each Division beginning in February and completing one each month through September to inform creation of outcomes measurement plan and service metric/plan. Begin implementation of outcomes measurement plan.

Ongoing

Strengthen the library’s programs, services, collection, and visibility in the community by creating and maintaining strategic community partnerships.

Ongoing

 

Goal 3:  Build Infrastructure to Meet Community Needs

Initiative D: Community members experience excellent customer service through well-trained staff. 

Library Service Response: All

Objectives:

  • Leadership is developed.
  • Volunteers and staff are trained and supported.
  • A culture of learning flourishes throughout the organization.

Actions:

Timeline

Administrative Team continues training for its own leadership development

December 2017

Any revised job descriptions are re-evaluated with HR.

December 2017

Using overall RPL and divisional logic models, create a metrics/plan to prioritize services, projects, programs and align resources.

January 2017

 

Printable PDF of 2017 Action Plans

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