Ask A Librarian

IM* in the chat box below (only available during open hours) or use AskMN 24/7
PHONE the reference desk at 507.328.2309
EMAIL the reference desk (email will be answered within 24 hours unless the library is closed)
TEXT US from your phone at 507.722.1581 - all texting charges from your phone provider will apply. Messages received after library open hours will be answered the next day library is open.
INDIVIDUAL SESSIONS with a librarian are available to help you with specific research or library technology (online catalog, article databases, internet searching, adaptive workstation, etc.) To schedule a 30 minute session, call us at 507.328.2309

Chat requires JavaScript.

Sorry, Rochester IM chat is currently offline.

*IM Guidelines

You may use the chat box above (when available), or log in with your existing AOL, Yahoo! or MSN IM accounts:

Any screen names that send IMs containing obscene language or that are harassing will be blocked.

We are unable to answer lengthy research questions via IM - for example, a complicated genealogical research question. We are also unable to provide advice on questions of a medical, tax, or legal nature.
IM Reference is part of our regular reference service, which includes in-person and telephone reference services. Sometimes we might be answering all kinds of questions at the same time when you IM us, so please be patient.

Last updated: 3/29/10

Enter to grow in wisdom